Legal
Cancellation Policy
You can cancel a PerformanceWebsite subscription online at any time, in a few clicks, without contacting anyone.
1. How to cancel
- Sign in, open Account → Billing and choose Cancel subscription. You get an on-screen and email confirmation.
- If you cannot sign in, email support@performancewebsite.co from your account address and we cancel it for you within one business day.
2. What happens after you cancel
- No further renewals are charged.
- You keep paid features until the end of the period you already paid for, then the account moves to the free tier (or read-only, if there is none).
- You can export your data at any time. We delete account data as described in the Privacy Policy if you also close the account.
- Annual plans: you can cancel at any time in the same way as a monthly plan. A full refund within 14 days of the yearly charge; after that, cancelling stops the next renewal and you keep access until the end of the paid year, with no partial refund except where the law requires it or Stripe/Link refunds under its 60-day rule.
- Renewal charges made in the last 14 days can be refunded in full — see the Refund Policy.
3. Renewals and reminders
- Subscriptions renew automatically at the end of each billing period at the price you agreed to at checkout. You agree to automatic renewal separately, before you pay, at checkout.
- We email a reminder before every renewal: 7 days before a yearly renewal and 3 days before a monthly one.
- Price changes are announced at least 30 days ahead and apply from the next period; you can cancel before they take effect.
4. Contact
Logan Meyer, sole proprietor doing business as PerformanceWebsite, 930 North Ogden St., Denver, CO 80218, USA · support@performancewebsite.co